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Published on 20/08/2024

Use of the https://www.hotel-relais-des-halles.com website (hereinafter referred to as the “Site”) implies full acceptance of the Terms and Conditions of Use set out below. These conditions of use may be amended or supplemented at any time, and users are therefore advised to consult them regularly. This website is normally accessible to users at all times. The site may be interrupted for technical maintenance purposes, in which case users will be informed in advance of the dates and times of the intervention. The website is regularly updated by https://www.hotel-relais-des-halles.com. In the same way, the general conditions of use may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to take cognizance of them.

 

1 – OWNER

The present website, accessible at https://www.hotel-relais-des-halles.com (hereinafter the “Site”) is the property of the company RELAIS DES HALLES (hereinafter RELAIS DES HALLES).

  • Legal name of establishment: SARL RELAIS DES HALLES
  • Commercial name: Hôtel Le Relais des Halles
  • Head office address: 26 rue Pierre Lescot 75001 Paris, France
  • SIRET : 495 178 790 000 12
  • Intracommunity VAT no.: FR06495178790
  • Activity (NAF or APE code): Hotels and similar accommodation (5510Z)
  • Legal form: Limited liability company (SARL)
  • Trade register: Paris
  • Share capital: 9324.00 euros
  • Name of legal representative: Alessio RUGGIO as Managing Director
  • Name of person responsible for publication: Alessio RUGGIO as Managing Director
  • Name of the person responsible for personal data protection (DPO): Ghislaine Thiery in her capacity as Managing Director

To contact us :

 

2 – DESIGN

This website, accessible at https://www.hotel-relais-des-halles.com, is designed and developed by Diadao Productive, a limited liability company (SARL) with capital of 7,640.00 euros, registered in the Montpellier Trade and Companies Register under number 443 748 397 00041, with intra-community VAT number FR34443748397, whose head office is located at Zone Ecoparc – 625 Avenue de la Saladelle 34130 Saint-Aunès – France.

Diadao is a digital and marketing agency dedicated to hotels, restaurants, spas and the tourism industry. The website’s artistic director is Mr Serge Bija, founder of Diadao, a digital and marketing agency dedicated to hospitality and tourism. To contact them:

 

3 – HOSTER

The website, accessible at https://www.hotel-relais-des-halles.com, is hosted by o2switch, a simplified joint stock company (SAS) with capital of 100,000.00 euros, registered in the Clermont-Ferrand Trade and Companies Register under number 510 909 807 00032, with registered offices at Chemin des Pardiaux 63000 Clermont-Ferrand – France. To contact them :

  • Address: Chemin des Pardiaux 63000 Clermont-Ferrand – France
  • Telephone number: 04 44 44 60 40
  • Website: https: //www.o2switch.fr/

 

4 – SITE CONTENT & INTELLECTUAL PROPERTY

The Site and its component parts may contain confidential information or information protected by intellectual property legislation or any other applicable law. Unless otherwise indicated, the site content, general structure, texts, images, animated or not, and sounds of which the Site is composed are the exclusive property of RELAIS DES HALLES. The user is prohibited from copying, modifying, creating a derivative work, assembling, decompiling, assigning, sublicensing or transferring, in any way whatsoever, any element of the Site or Content, except for personal use. Any total or partial representation of this Site and its Content, by any means whatsoever, without the prior express authorization of RELAIS DES HALLES is prohibited and would constitute an infringement punishable by the Intellectual Property Code. Credits Text: © Christophe Bielsa . Gilles Hirgorom Photos: © Christophe Bielsa . Gilles Hirgorom

 

5 – LICENCE FOR USE OF SITE CONTENT

By the mere fact of connecting to the Site, the user agrees to accept from RELAIS DES HALLES, a license for use of Site Content strictly limited to the following imperative conditions: The present license is granted on a non-exclusive and non-transferable basis. The right of use granted to the user/internet surfer is personal and private: in other words, any reproduction of the site content on any medium whatsoever for collective or professional use, even internally within the company, is prohibited. The right of use includes only the authorization to consult the site and its contents. This use only includes authorization to reproduce for storage for the purposes of representation on a single-user screen and reproduction in one copy, for back-up copies and hard copies. Any other use is subject to the express prior authorization of RELAIS DES HALLES. Violation of these provisions shall subject the offender and all persons responsible to the criminal and civil penalties provided for under French law.

 

6 – CONTRACTUAL LIMITATIONS ON TECHNICAL DATA

The Site has been developed using the WordPress CMS. The website cannot be held responsible for any material damage arising from use of the Site. In addition, the user of the Website undertakes to access the Website using recent, virus-free equipment and with a last-generation updated browser. The Website is hosted by a service provider, the company o2switch, on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: n° 2016-679). The aim is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure, or if the services generate traffic deemed to be abnormal.https://www.hotel-relais-des-halles.com and the host cannot be held responsible in the event of malfunctioning of the Internet network, telephone lines or computer equipment, notably due to network congestion preventing access to the server.

 

7 – DATA PROTECTION ACT

RELAIS DES HALLES, with capital of 8,000.00 euros, registered with the Paris Register of Commerce and Companies under number 435 295 175 00010, is responsible for processing the data collected on the Site. The data collected and stored is hosted by MEDIALOG, a limited liability company (SARL) with capital of 37,500.00 euros, registered in the Paris Trade and Companies Register under number 345 306 617 00043, whose registered office is located at 150 Boulevard Masséna 75013 Paris, France.

MEDIALOG is a provider of PMS (Property Management System) software for hotel management and customer relationship management. To contact them :

  • Address: 150 Boulevard Masséna 75013 Paris, France
  • Telephone: +33 1 44 24 05 04
  • E-mail: mail@medialog.fr
  • Website: https: //www.medialog.fr/

The user is hereby informed that, in accordance with Article 32 of the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation (RGPD: no. 2016-679), the information he or she communicates via the forms present on the Site is required to respond to his or her request and is intended for the departments in charge of responding to his or her request for the purposes of following up this request. The information collected on this Site via the form(s) will be kept for a period of 4 years for RELAIS DES HALLES customers. After this period, personal data will be deleted or made anonymous.

In accordance with the provisions of Articles 39 and 40 of the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation (RGPD: No. 2016-679), the user has the right to access, rectify, update and delete information concerning him or her, which may be exercised by contacting Ghislaine Thiery by e-mail at contact@relaisdeshalles.fr, or by post at 26 rue Pierre Lescot 75001 Paris, France, specifying in the subject line of the e-mail or post “Rights relating to the protection of your privacy” and enclosing a copy of proof of identity. The Site also provides a form enabling you to exercise your rights. Simply click on the following button:RGPD FORMYou also have the right to give instructions on the fate of your data after your death. In accordance with the provisions ofArticle 38 of the French Data Protection Act of January 6, 1978 as amended and the General Data Protection Regulation (RGPD: No. 2016-679). The user may also object, on legitimate grounds, to his or her data being processed without reason and without charge to his or her data being used for commercial prospecting purposes. The user of the Site is required to comply with the provisions of the French Data Protection Act of January 6, 1978 as amended and the General Data Protection Regulation (RGPD: n° 2016-679), the violation of which is punishable by criminal penalties. In particular, the user must refrain from collecting or misusing any personal information accessed, and in general, from any act likely to infringe the privacy or reputation of individuals.

 

8 – DATA SECURITY

The https://www.hotel-relais-des-halles.com website uses the SSL (Secure Socket Layer) security protocol, which is the most widely used in the world. It is used to secure and encrypt information transmitted between RELAIS DES HALLES and website users. The key to SSL’s success is its incredible simplicity for users. Browsers are alerted to the presence of SSL security by the display of a padlock and the https protocol in the URL. To ensure the security and confidentiality of personal data, the Site uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing personal data, the Site takes all reasonable steps to protect them against loss, misuse, unauthorized access, disclosure, alteration or destruction. Information that is essential for responding to user requests, such as the user’s surname, first name, address and e-mail address, is marked with an asterisk on collection forms. If the fields marked with an asterisk are not completed, RELAIS DES HALLES will not be able to process the user’s request. Data storage solution subcontractor: MEDIALOG Hotel software enables us to define technical and organizational measures within the hotel to protect user data appropriately. Respect for your data is essential, which is why MEDIALOG has ISO 9001 certification. For online booking services, user data is stored on a centralized server hosted by the supplier HOTELS PARTNERS PARIS.

 

9 – BOOKING SYSTEM

When booking on the Site, the browser/user is redirected to a subcontractor offering a booking and payment management solution.

The personal data collected is shared with HOTELPARTNER, Société Anonyme (SA), registered under the number CHE-334.941.209.TVA in Switzerland, whose registered office is located at Chemin de la source 5 CH-1009 Pully, Switzerland. The data collected with HOTELPARTNER is used for reservation and customer management purposes, for invoicing and payment purposes and to carry out commercial actions and satisfaction surveys.

 

10 – COOKIES

When accessing the Site, a cookie may be automatically installed and stored temporarily on the user’s browser or hard disk. A cookie is a block of data that does not allow users to be identified, but is used to record information relating to the user’s browsing habits in order to facilitate use of the Site (such as the pages consulted, the date and time of access, etc.). The information collected on this site will be kept for a period of 13 months. Browser settings allow users to be informed of the presence of cookies and, if necessary, to refuse them in the manner described at https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs. Users have the right to access, withdraw and modify personal data communicated via cookies under the conditions indicated above. Users have the right to prevent the recording of cookies by adjusting their browser settings. However, this operation will result in the deletion of all cookies used by the browser, including those used by other websites, which may lead to the alteration or loss of certain settings or information. For more information, please consult our Cookies Policy.

 

11 – TRADEMARKS

The RELAIS DES HALLES trademarks that may appear on the Site are the exclusive property of RELAIS DES HALLES. Any total or partial reproduction of these trademarks without the express authorisation of RELAIS DES HALLES is therefore prohibited.

 

12 – HYPERTEXT LINKS & BACKLINKS

RELAIS DES HALLES cannot be held responsible for any hypertext links set up within the framework of the present Site leading to other resources present on the Internet network. Users of the Site may not set up a hypertext link to this Site, without the express and prior authorization of RELAIS DES HALLES. Following the express and prior authorization of RELAIS DES HALLES, the hypertext link https://www.hotel-relais-des-halles.com must be accompanied by a brief and precise descriptive text which warns the Internet user of the interest and the exact nature of the activity of RELAIS DES HALLES. The link must be visible and may appear in the “Partners” tab of your website. To obtain the express prior agreement of RELAIS DES HALLES, you can contact us by e-mail at contact@relaisdeshalles.fr, or by post at 26 rue Pierre Lescot 75001 Paris, France, specifying in the subject of the e-mail or post “Hypertext Links” and attaching the URL address of your website and the location of the link https://www.hotel-relais-des-halles.com.

 

13 – AUTHORIZATION TO REPRODUCE CONTENT

For all information and requests to reproduce content appearing on the Site (text, graphics, illustrations, images, animated or not, and sound) regardless of the medium, the user is invited to send a request by e-mail to contact@relaisdeshalles.fr, specifying “Authorization to reproduce content” in the subject line and enclosing the part of the content you wish to reproduce as well as the context of this request.

 

14 – RESPECT FOR PRIVACY

RELAIS DES HALLES respects your privacy and is committed to protecting it. This statement is intended to inform you of our privacy policy and practices, as well as the choices you can make about how your information is collected online and how it is used. The website and our business activities are governed by French law. In the event of any dispute arising from your use of our website, the French courts shall have exclusive jurisdiction. For more information, please consult our Privacy Policy.

 

15 – MODIFICATIONS TO THE SITE AND GENERAL CONDITIONS OF USE

RELAIS DES HALLES makes every effort to ensure that the information published on the Site is accurate and up-to-date. The information contained on the Site has no contractual character and RELAIS DES HALLES reserves the right to modify, at any time and without notice, the contents of the Site as well as the present general conditions of use. These modifications are binding on you and we recommend that you consult the Site regularly to take note of the general conditions of use in force. However, RELAIS DES HALLES cannot guarantee the accuracy, precision or exhaustiveness of the content available on the Site and invites the user to contact RELAIS DES HALLES directly.

 

16 – EXTRAJUDICIAL SETTLEMENT OF CONSUMER DISPUTES

In accordance with the provisions of articles L. 612-1 et seq. of the French Consumer Code, any consumer has the right to have recourse, free of charge, to a consumer mediator with a view to amicably resolving a dispute with a professional, in this case RELAIS DES HALLES. To this end, RELAIS DES HALLES guarantees the consumer effective recourse to a consumer mediation system. The conditions under which the mediation process is implemented are specified by decree in the Conseil d’Etat. RIGHT TO REGISTER ON THE LIST OF OPPOSITION TO TELEPHONE SOLICITATION – You can register free of charge on the national list of opposition to telephone solicitation via the website:www.bloctel.gouv.fr or by writing to Worldline – Service Bloctel – CS 61311 – 41013 BLOIS CEDEX Consumers may contact the Médiateur du Tourisme et du Voyage in the event of an unresolved dispute directly with RELAIS DES HALLES, by following the instructions and procedures indicated on the above-mentioned website.

After contacting the customer service department of Société Hôtelière Saint-Honoré and failing a satisfactory response within 1 month, the customer may refer the matter to the Médiateur du Tourisme et du Voyage, whose contact details are given below:

Postal address:

  • Médiation Tourisme et Voyage
  • BP 80 303 75 823Paris Cedex 17
  • Website: www.mtv.travel

It should be noted that mediation is a voluntary and non-binding process for both parties. It is not a substitute for traditional legal remedies should mediation fail.

 

17 – For more information on cookies

The operating company invites you to consult the CNIL website at the following address: Site de la CNIL, outils pour maîtriser les outils.

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