Leisure, exploration and tourism
What are the room rates?
Rates vary depending on the season, the room category and availability.
How can I book a stay?
You can book on our official website, by email, by phone or via our social media.
Is it better to book directly on the official website?
Yes. By booking on our official website, you get the best rate, more flexible conditions and exclusive offers, with a preferential direct rate around 10% lower.
What additional benefits does booking direct offer?
Subject to availability, booking direct may entitle you to an upgrade, early check-in and greater flexibility.
How do booking and guarantee work?
Your card details are requested to guarantee the booking, which is then confirmed by email. Some non-refundable rates are prepaid.
What are the cancellation and amendment conditions?
They depend on the rate chosen. Some bookings can be cancelled free of charge up to 48 hours before your arrival.
Is breakfast included in the room rate?
Depending on the rate chosen, breakfast is either included or available at an extra charge.
Are pets allowed?
Yes, pets are welcome at no extra charge; a blanket is provided for them.
Does the hotel offer family or connecting rooms?
Yes, the Suite and the connecting rooms are ideal for families and small groups.
Is the hotel suitable for families?
Yes, families are very welcome at the hotel.
Does the hotel have a room accessible to guests with reduced mobility?
Yes. A Comfort room on the ground floor is adapted, with a walk-in shower and grab bars.
Are the rooms non-smoking?
Yes, all rooms are non-smoking.
Can I add extras or special touches to my booking?
Yes. You can add breakfast or personal touches to your booking: flowers, champagne, chocolates or macarons, on request.
Leisure, exploration and tourism
What time can I check in?
Your room is available from 2 pm.
What time is check-out?
Check-out is before 12 noon.
Can I check in early or check out late?
Yes, subject to availability.
Can I leave my luggage before check-in or after check-out?
Yes, luggage storage is free, both before check-in and after check-out.
Leisure, exploration and tourism
What types of rooms does the hotel offer?
The hotel offers Standard, Comfort and Superior rooms, a Junior Suite and connecting rooms. One of the Comfort rooms, on the ground floor, is adapted for guests with reduced mobility.
How big are the rooms?
Room size varies by category.
What is the difference between the room categories?
The categories differ in size, layout, brightness, view, level of comfort and capacity.
Are the rooms quiet?
Yes. The hotel overlooks very quiet pedestrian streets. Windows are double-glazed and earplugs are provided.
Can I request a quiet room or a particular view?
Yes, you can request it. We will do our best subject to availability, but cannot guarantee it.
Can a specific floor be guaranteed?
No, the floor cannot be guaranteed: it depends on availability.
Can I request a double bed or twin beds?
Yes, on request and subject to availability.
Can a baby cot be added?
Yes, the hotel has two baby cots and a high chair, available on request.
Can an extra bed be added or an additional guest be accommodated?
Extra beds cannot be added, but the connecting rooms offer a suitable layout.
Is the hotel suitable for a romantic getaway?
Yes, the hotel’s cosy, warm atmosphere is perfect for it.
Leisure, exploration and tourism
Are the rooms air-conditioned and heated?
Yes, all rooms are air-conditioned and have individual heating.
Is Wi-Fi free in the rooms and throughout the hotel?
Yes, Wi-Fi is free in your room and throughout the hotel.
What amenities are in the rooms?
The rooms have a TV with international channels, a minibar, a safe, a hospitality tray, a Nespresso coffee machine, a speaker and a private bathroom with hairdryer and Japanese toilet.
Do the rooms have a desk or work area?
Yes, the rooms have a work area.
Does the TV offer international channels?
Yes, the TV offers international channels.
Do the bathrooms have a shower or a bathtub?
Depending on the category, the bathroom has a shower or a bathtub.
Are toiletries and towels provided?
Yes: Damana products, a welcome kit (organic cotton, shaving, toothbrush, shower cap, sewing kit, exfoliating mitt, earplugs, bath salts for rooms with a bathtub) and towels. The rooms have Japanese toilets.
Is a hairdryer available?
Yes, every bathroom has a hairdryer.
Are bathrobes and slippers provided?
Yes, bathrobes and slippers are provided.
Leisure, exploration and tourism
What services does the hotel offer?
The hotel offers a 24-hour reception, concierge service, luggage storage, laundry service, room service, digital newspapers, free Wi-Fi, a free pocket Wi-Fi to stay connected around town, a G7 premium taxi within 10 minutes and a digital welcome booklet via QR code.
Is the reception open 24 hours a day?
Yes, reception is open 24 hours a day.
Does the hotel offer a concierge service?
Yes, the concierge can help with bookings, sightseeing and getting around.
Does the hotel offer a laundry or dry-cleaning service?
Yes, a laundry and dry-cleaning service is available at an extra charge.
Does the hotel offer a wake-up call service?
Yes, just ask at reception.
Are rooms cleaned every day?
Yes, rooms are cleaned every day unless you request otherwise.
Is a printer or scanner available?
Yes, on request at reception.
Can tickets for museums, shows or excursions be booked?
Yes, through our partner Mon Petit Paris.
Does the hotel offer bike rental?
No, the hotel does not offer bike rental, but there is a Vélib’ station nearby.
Leisure, exploration and tourism
What kind of breakfast is served?
A hot and cold, sweet and savoury buffet breakfast is served. A continental breakfast can also be served in your room.
What time is breakfast served?
The buffet is served Monday to Friday from 7 am to 10 am, and at weekends and on public holidays from 8 am to 11 am. Continental breakfast is served in the room until 12 noon.
Where is breakfast served?
In the hotel’s vaulted cellar, or in your room on request.
Can I have breakfast in my room?
Yes, a continental breakfast can be served in your room until 12 noon.
Does the hotel offer room service?
Yes, room service can be ordered via a QR code.
Does the hotel have a restaurant or a bar?
No, the hotel has neither a restaurant nor a bar.
Can the reception book a restaurant for me?
Yes, reception can book the restaurant of your choice.
Are gluten-free, vegetarian or vegan options available?
Yes, gluten-free, vegetarian and vegan options are available.
Leisure, exploration and tourism
Does the hotel have a spa, sauna, gym or swimming pool?
The hotel has no spa, gym or swimming pool.
Can massages or treatments be booked?
Yes, with our Wellness offer.
Leisure, exploration and tourism
Does the hotel have a coworking space or business corner?
No, but the rooms have a desk area.
Is a meeting room available?
No, the hotel does not have a meeting room.
Leisure, exploration and tourism
How do I get to the hotel from the stations and airports?
From Orly airport or Gare de Lyon, metro line 14 takes you directly to Châtelet. From Charles de Gaulle airport, the RER B takes you to Châtelet – Les Halles.
How do I get to the hotel by metro?
Get off at Étienne Marcel (1-minute walk), Châtelet – Les Halles (3 minutes) or Les Halles (4 minutes).
Is the hotel well served by public transport?
Yes. The hotel is served by metro lines 1, 4, 7, 11 and 14, RER lines A, B and D, and many buses.
What are the nearest metro, bus or RER stations?
Étienne Marcel metro: 1-minute walk. RER Châtelet – Les Halles: 3 min. Les Halles metro: 4 min. Châtelet (lines 1, 7, 11 and 14): 6 min.
Can the hotel arrange a taxi, shuttle or airport transfer?
Yes, an airport shuttle can be arranged; the price depends on the airport, the route and the time.
Where can I park near the hotel?
Private paid parking is available: the hotel has a subscription to the Westfield Forum des Halles car park, to be booked online; the access card is given to you at reception.
Leisure, exploration and tourism
Where is the hotel located?
The hotel is located at 26 rue Pierre Lescot, 75001 Paris.
Which neighbourhood is the hotel in?
In the Montorgueil – Les Halles district, in the 1st arrondissement.
Is the hotel in central Paris?
Yes, the hotel is in the very centre of Paris.
Is the location suitable for a leisure or business stay?
Yes, its location suits both leisure and business stays.
Leisure, exploration and tourism
Is the neighbourhood quiet or lively?
The neighbourhood is lively, but the hotel overlooks very quiet pedestrian streets. Windows are double-glazed and earplugs are provided.
Is the neighbourhood a pleasant place to stay?
Yes. It is a central, elegant and very well-connected neighbourhood.
Are there restaurants and shops nearby?
Yes, many restaurants, shops and museums are within walking distance.
Can I explore Paris on foot from the hotel?
Yes. The Hôtel de Ville, the Louvre Museum and Notre-Dame de Paris are within walking distance.
What are the main sights nearby?
The Louvre, the Marais, Notre-Dame, the Centre Pompidou and the banks of the Seine.
What are the main things to do around the hotel?
Museums, walks, shopping, fine food and exploring the historic districts.
Which museums, galleries or cultural venues are nearby?
The Louvre Museum and the Centre Pompidou.
What are the must-see sights in the neighbourhood?
Rue Montorgueil, Beaubourg, the Bourse de Commerce and the banks of the Seine.
Which nearby restaurants, cafés or bars do you recommend?
Our team will be happy to recommend places to suit your tastes.
Where can I find shops, department stores or shopping centres nearby?
The Forum des Halles, Rue Montorgueil and the boutiques of the Marais.
Is there a local market or typical spots to discover?
Yes, especially Rue Montorgueil.
Where can I go out in the evening near the hotel?
You will find many bars and brasseries around Montorgueil, the Marais and Beaubourg.
Are there parks or green spaces within walking distance?
Yes, the Nelson Mandela Garden and the banks of the Seine.
Can I go for walks or bike rides in the area?
Yes, the area is ideal for exploring on foot or by bike.
Are there viewpoints or scenic walks nearby?
The banks of the Seine offer lovely walks.
Leisure, exploration and tourism
Do you have special or seasonal offers?
Yes, seasonal offers and occasional promotions are available on our website.
Are the offers permanent or time-limited?
Some offers are permanent, others are time-limited.
Are the offers only available on the official website?
Yes, our offers are available exclusively on our official website.
Do some offers include breakfast?
Yes, some offers include breakfast.
Can the offers be cancelled or changed?
It depends on the offer: some are flexible, others non-refundable.
Do some offers need to be booked in advance?
Yes, some offers must be booked in advance.
How can I hear about offers and promo codes?
Sign up for our newsletter or contact us directly.
Are promotional rates prepaid?
Some promotional rates are prepaid, others are not.
Are the benefits of an offer guaranteed on arrival?
Yes, as soon as your booking is confirmed.
Do you have a loyalty programme?
Yes, our regular guests receive exclusive benefits by email.
Do you offer preferential rates for companies or partners?
Yes, on request.
